Shipping Policy

Shipping Policy

Processing & Handling Time
Orders are processed within 2 business days (excluding weekends and holidays) after payment confirmation. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on your location and the selected shipping method.

Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 5 hours for tracking updates.

Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered to the provided address. If you experience an issue, please contact the shipping carrier.

Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 1 day of receipt with photos of the damage or missing products.

Address Changes & Order Modifications
Once an order is placed, we may not be able to modify or change the shipping address. Please double-check your shipping details before completing your purchase.

Contact Us
For any questions or concerns regarding shipping, please reach out to our customer support at tresmiquiztli@gmail.com