Return Policy
Return Policy
Thank you for shopping at Tres Miquiztli Brand. We want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
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We accept returns within 15 days of the delivery date.
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Items must be unworn, unwashed, and in their original condition with tags attached.
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Sale items, gift cards, and undergarments are non-returnable.
How to Initiate a Return
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Email our customer support team at tresmiquiztli@gmail.com with your order number and reason for return.
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We will provide you with a return authorization and instructions on how to send your item back.
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You are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
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Once we receive and inspect your return, we will process your refund within 5-7 business days.
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Refunds will be issued to your original payment method.
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Shipping costs are non-refundable.
Exchanges
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If you need a different size or color, we recommend placing a new order and returning the original item.
Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order for a replacement or refund.
For any questions or assistance, please reach out to our support team at tresmiquiztli@gmail.com
Thank you for shopping with us.
